The recent communications around the best interest duty bill, currently being tabled in Parliament, have thrown the mortgage broking world into a tizz. One aggregator though has taken this as an opportunity to do better. Australian Finance Group (AFG) has introduced a new consumer-friendly communication tool to their processes. This simple one-page document is meant to be easily consumed, clearly explaining why the selected product is appropriate for the customer. This is then signed off by both broker and consumer recognizing those reasons.